Best Business Process Automation Software (Top Options & Key Considerations)

June 6, 2023

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When I'm looking for the best business process automation software, I want to see the following:

  • Easy integration with existing systems
  • Customizable workflows
  • User-friendly interface
  • Affordable pricing
  • Excellent customer support

In this article, I'm going to break down the best business process automation software for you to consider.

I've found that automation can significantly increase productivity and reduce errors in any business process. My general rule is to identify the most time-consuming and repetitive tasks and automate them first.

Why trust my opinion? I've worked with several automation software solutions and have seen firsthand the benefits they bring to businesses.

Without wasting any time, let's dive in and explore the best business process automation software for streamlining your business processes.

Business Process Automation Software (My Top Pick)

When it comes to business process automation software, StartingPoint is a user-friendly solution that is easy to set up and customize. The platform offers a wide variety of different features that can support teams in automating just about any business process. With a few clicks, you can automate pivotal workflows in your business and accelerate team productivity.

Customizable Workflows

StartingPoint gives you all the tools to create custom workflows to automate your business processes. We have designed StartingPoint to make it easy for non-technical team members to embrace the possibilities of automation and seamlessly create automated workflows at the click of a button. It’s really that simple!

Centralize Team Communication & Productivity

StartingPoint makes project management and team management a breeze. This platform includes a full range of tools that enable team members to centralize their productivity under one roof and communicate with various stakeholders from a single digital hub. This means teams can leverage the digital tools provided by StartingPoint for rapid service delivery.

Elevate Service Management

StartingPoint can enable you to respond to each and every one of your customer requests with speed. If you want to increase customer satisfaction, you should leverage business process automation software like StartingPoint to take your service management to new heights and leverage the digital tools needed to support incredible customer experiences.

Best Business Process Automation Software (4 Alternatives)


Wrike stands as a business process platform, offering teams total transparency across varied projects and workflows. It equips teams with the required resources to propel projects towards completion, such as facilitating the creation of personalized workflows and interactive Gantt charts. This assists in achieving progress and successfully finishing projects.

As of the writing date, Wrike has 4.3 out of 5 stars and 2,405 reviews on Capterra.

“It has helped me keep complex projects on track, keep my team organized, and effectively meet deadlines. In short, Wrike is an essential tool for any enterprise project manager looking to simplify and streamline their projects.”

Click here to read the full review.


As an enterprise management platform, Workday uses artificial intelligence to help teams accelerate decision-making and get more done in less time. If bottlenecks are preventing you from taking your operations to new heights, Workday can play a role in eliminating bottlenecks and removing tedious administrative tasks from the schedules of busy team members.

As of the writing date, Workday has 4.4 out of 5 stars and 1,220 reviews on Capterra.

“Workday HCM provides an incredibly user-friendly and intuitive interface which makes it easy to navigate and manage employee data. Its powerful analytics capabilities allow us to gain invaluable insights into our workforce.”

Click here to read the full review.


Trello is a well-known collaboration tool that enables teams to organize their projects into self-contained boards. Teams can monitor project progress with ease and stay across all changes in real-time. If you are searching for a project management solution, Trello comes equipped with the user interface needed to simply project management for teams of all sizes.

As of the writing date, ClickUp has 4.5 out of 5 stars and 22,537 reviews on Capterra.

“Trello's greatest strength is its flexibility and user-friendly nature. With Trello, users have the ability to tailor their boards, lists, and cards to suit their unique requirements, making it an incredibly versatile tool that can be used in various situations. This adaptability makes Trello an ideal choice for a wide range of applications.”

Click here to read the full review.


ConnectWise brings plenty to the table as an employee productivity and business management solution. With a full range of professional services automation (PSA) tools at your disposal, ConnectWise’s business process automation solutions can enable teams to start streamlining service delivery and pushing client experiences further to drive greater satisfaction.

As of the writing date, ConnectWise has 4.1 out of 5 stars and 221 reviews on Capterra.

“In overall, ConnectWise PSA is a powerful and comprehensive service management platform that offers a great deal of functionality and flexibility. The user interface is easy to use and the reporting and analytics functions are robust. The cost can be a bit prohibitive, however, and the learning curve can be steep.”

Click here to read the full review.

How To Choose Business Process Automation Tools

If you are feeling stuck and need further direction in choosing the right business process automation tool for your organization, consider the following questions:

  • What processes in our business can this tool automate?
  • Is the tool capable of integrating with our existing systems?
  • How scalable is this automation tool as our business grows?
  • What is the expected time frame for implementation of the tool?
  • What kind of reporting and analytics features does the tool provide?
  • How secure is the tool and what measures are in place to protect our data?
  • Can the tool handle multi-departmental processes and workflows?

When it comes to picking the right business process automation tools, you should look for solutions that enable you to begin embracing process automation quickly. In the case of StartingPoint, you can begin automating key business processes in just a few clicks. It’s really that simple. StartingPoint ensures that non-technical team members can easily automate tasks.

Best Business Process Automation Software (My Closing Thoughts)

Before you move ahead, I'd recommend considering your business needs and budget before selecting an automation software solution. Make sure to choose a solution that is easy to use and highly customizable. Automation can significantly improve your business processes, and the right automation software can help you achieve your goals quickly and efficiently.

StartingPoint is my top pick for businesses looking for an affordable and user-friendly solution that can automate any business process. Are you ready to hit the ground running with process automation? StartingPoint is ready to meet your needs as an effective automation solution.

‍Simply sign up for free and start using our platform right away!