Outline projects, tasks, and sub-tasks to confirm completion of customer deliverables
Projects are simple to manage. They do not have to be difficult. Create projects with three steps and update them within seconds.
Templates can be configured for service projects to make the tasks repeatable to guarantee that no steps are missed.
Share project status with customers, team members, and business leaders and provide updates with notifications of when tasks are due.
StartingPoint is a SaaS customer operations and experience platform for service-based companies, firms, and teams to simplify customer on-boarding, project management, helpdesk and service management, team management, and communication. StartingPoint can be deployed and customized in one hour, no actions take more than 5 clicks, and is simplified for non-technical business leaders and teams.
Have the ability to maintain your logo, brand, and simplify engagement with a single portal for all customers
Drive streamlined communication for your customers and clients in one portal for all employees to assist
Securely allow customers to upload, retain, and file documents to be shared between your customer and your team
Add team members to the platform to be focused on providing amazing support
Create efficient workflow within your company to ensure your customer needs are met
Develop FAQs that can be retrievable by your customers to provide self-service