Guide the right inquiry to the right team member through software

Create efficient workflow to streamline operations for your team.

StartingPoint team Workflow Automation database
  • Does your team ask each other who should work on which request?
  • StartingPoint’s Workflow Automation allows you to implement groups and rules to assign requests to the correct team members. Create efficient workflow rules to get the requests to the right people within your company.

workflow automation
for CUSTOMER SUCCESS

StartingPoint is the customer success and service management
SaaS platform built for service-based companies and teams.

client-LABELED INTERFACE

Have the ability to maintain your logo, brand, and simplify engagement with a single portal for all customers

File storage

Securely allow customers to upload, retain, and file documents to be shared between your customer and your team

TEAM MANAGEMENT

Add team members to the platform to be focused on providing amazing support

Workflow Automation

Create efficient workflow within your company to ensure your customer needs are met

Custom FAQs

Develop FAQs that can be retrievable by your customers to provide self-service