Respond to each and every one of your customer inquiries
Never miss a question or inquiry from your customers to increase customer satisfaction.
Are you using e-mail as your main method of receiving inquiries from customers or clients?
StartingPoint’s Service Management allows your team to efficiently manage your questions and inquiries from your clients. Increase customer satisfaction. Improve client engagement. Provide exceptional service through managed responses.
SIMPLIFY YOUR CUSTOMER EXPERIENCE AND OPERATIONS
StartingPoint is a SaaS customer operations and experience platform for service-based companies, firms, and teams to simplify customer on-boarding, project management, helpdesk and service management, team management, and communication. StartingPoint can be deployed and customized in one hour, no actions take more than 5 clicks, and is simplified for non-technical business leaders and teams.
Have the ability to maintain your logo, brand, and simplify engagement with a single portal for all customers
Drive streamlined communication for your customers and clients in one portal for all employees to assist
Securely allow customers to upload, retain, and file documents to be shared between your customer and your team
Add team members to the platform to be focused on providing amazing support
Create efficient workflow within your company to ensure your customer needs are met
Develop FAQs that can be retrievable by your customers to provide self-service