Respond to each and every one of your customer inquiries

Never miss a question or inquiry from your customers to increase customer satisfaction.

StartingPoint Customer Service Management
  • Are you using e-mail as your main method of receiving inquiries from customers or clients?
  • StartingPoint’s Service Management allows your team to efficiently manage your questions and inquiries from your clients. Increase customer satisfaction. Improve client engagement. Provide exceptional service through managed responses.

CUSTOMER Service Management
for CUSTOMER SUCCESS

StartingPoint is the customer success and service management
SaaS platform built for service-based companies and teams.

client-LABELED INTERFACE

Have the ability to maintain your logo, brand, and simplify engagement with a single portal for all customers

File storage

Securely allow customers to upload, retain, and file documents to be shared between your customer and your team

TEAM MANAGEMENT

Add team members to the platform to be focused on providing amazing support

Workflow Automation

Create efficient workflow within your company to ensure your customer needs are met

Custom FAQs

Develop FAQs that can be retrievable by your customers to provide self-service