Use a secure company portal to centralize your customer engagement
Utilize a white-labeled secure company portal to manage all customer and service management.
Do your customers and clients contact your company through various ways?
StartingPoint’s Workflow Automation allows you to implement groups and rules to assign requests to the correct team members. Create efficient workflow rules to get the requests to the right people within your company.
modernize your technology for customer experience
StartingPoint is the customer success and service management SaaS platform built for service-based companies and teams.
Have the ability to maintain your logo, brand, and simplify engagement with a single portal for all customers
Drive streamlined communication for your customers and clients in one portal for all employees to assist
Securely allow customers to upload, retain, and file documents to be shared between your customer and your team
Add team members to the platform to be focused on providing amazing support
Create efficient workflow within your company to ensure your customer needs are met
Develop FAQs that can be retrievable by your customers to provide self-service