Services-based solution enabling your customers, team members, and business leaders to work together
Your customers want to know the progress and status of their engagement with your company. The more visibility, the better customer satisfaction.
Retain and recall all of your customer’s data, information, and communication in one location making it simple to service and support your customers.
Remove the requirement for multiple SaaS systems and platforms to help your customers and implement a solution that takes one hour to use.
StartingPoint is a SaaS customer operations and experience platform for service-based companies, firms, and teams to simplify customer on-boarding, project management, helpdesk and service management, team management, and communication. StartingPoint can be deployed and customized in one hour, no actions take more than 5 clicks, and is simplified for non-technical business leaders and teams.
Have the ability to maintain your logo, brand, and simplify engagement with a single portal for all customers
Drive streamlined communication for your customers and clients in one portal for all employees to assist
Securely allow customers to upload, retain, and file documents to be shared between your customer and your team
Add team members to the platform to be focused on providing amazing support
Create efficient workflow within your company to ensure your customer needs are met
Develop FAQs that can be retrievable by your customers to provide self-service